Basketball: my

my ANSWERS
View All

How can "my Team" see what is in my folders?

How can "my Team" see what is in my folders.thank you

Leslie Fry Coach, United States of America

How do I use My Team?

Archived User Coach

Can't see my sessions on the iPad

I create my session plans on a desktop. For some reason, when I log into Sportplan on my tablet, it doesn't appear to update so my plans are not visible there so I cannot deliver the sessions "interactively" and have to rely on printing the session out and delivering it via paper form. Can you advise why it doesn't appear to be updating?

Gemma Braga Coach, England

Different Content on my mobile app than on my computer?

When I log onto the mobile app my folders are different than when I log into Sportplan on my computer, can anyone help explain why?

Lisa Letchford Coach, Belgium

No longer wish to be a member.

I wish to cancel my membership, as my coaching career has come to an end. Please remove my credit card details and cancel my membership. Do not try to withdraw from that credit card, as it is no longer active. It says I have no active memberships when I tried to cancel, but just want to make sure it is finalized.

Jamie Cornell Coach, Canada

unauthorised debits

i am shocked to see money being taken out of my account for so long, since 2013, when I had not given any authorisation to have this on a repeat subscription. I cannot find a way to cancel my subscription on this app. Please stop taking money immediately. I find this highly irregular and you have never informed me by email by usage. I had to discover this by looking back at my bank account. I am disgusted. I repeat, please cancel my subscription immediately.

Gail Kemp Coach, England

unable to cancel my subscription

I am given no option in the App Store or the app itself to cancel my subscription. I have had $18.99 charged 3 monthly and this I have had $25.99 taken from my account.Please rectify this and. an elderly my subscription immediately

Olive O Neill Coach, Australia

Password Reset

I cannot reset my password. I use the reset link and temporary password to log in. I goto settings and password and enter the temporary password. I enter my own password twice as requested and click to continue. I get a message saying password has been updated. I log out and cannot log back in again with my new password. My temporary one still works.

Darren Bampton Coach, England

wanting a refund and to cancel my payment

good morning, im wanting a refund and to cancel my payment! as I havent used this app much over the pasted months, yes I did receive emails etc, but I didnt get anything due to payment! in my opinion this is a waste of money. could someone reply to my feedback thanks

Tui Anderson Coach, New Zealand

Refund money

Dear sportplan, When there was a sale on your platform I bought the membership for 1 $. It was on the 6th of novemver 2021 I wanted to try it and then to take a decision whether to subscribe again or not I didn’t add my banking card into accout by myself But today (11.12.2021) I saw that the payment has been done automatically That means that the card some how was added into my account after my first payment without actions from my side So cound you, please, refund me these money ($29.99) and cancel my subscribtion

Olivia Kendal Coach, Russia

cancel my membership

I would like to cancel my membership. when I go to my profile-settings-memberships...it states that I currently have no memberships. there was just a debit to my checking account.

Pam Bosser Coach, United Kingdom

Falsely Charged

hello, My credit card was charged $25 for a pro plan field hockey account. I did not restart my membership. Would it be possible to be reimbursed $25 plus the 75 cents for the foreign transaction fee? I have used your site for many years and have nevery had something like this happen so I appreciate your ...link in profile...

Lynn Mittler Coach, United States of America

I want to delete my banking card from my account

Can you, please, delete my debit card from my account?

Olivia Kendal Coach, Russia

Cancel my subscription

Hi,I had requested for cancellation of my subscription on 3/6/2022 and I got the confirmation email too. But my payment still went through on the 3/6. Can you kindly refund me my payment please?Thanks,Mihir

Mihir Mehta Coach, England

Please cancel my subscription

How do I cancel my subscription aftger I go to my profile setting? There is nothing on my profile setting that allows me to cancel my subscription.

Ruth Marshall Coach, United States of America

Cancel Membership

Hi,I decided to end my memebership due to not using the software very often, but unfortunately the canel membership option is greyed out in my account settings not allowing this to be done.I have issued an email also to confirm my membership to be closed, please can this be confirmed that this has been done.Thanks in advance,Matt

Matt Coach, England

Cancel basketball subscription...

I would like to cancel my basketball subscription - the next payment is due on 14 October 2021. I have attempted to cancel myself and followed the instructions provided to others in your help section - but there is no option anywhere to cancel the subscription, just details on my next payment, previous payments and to cancel my profile altogether. I also checked the App Store, as you had advised another subscriber. I really enjoy your site and have received a great deal of coaching assistance from using the available drills. This inability to cancel the subscription does your reputation a disservice.

Ganna Duggan Coach, Australia

Should the ball touch my palm ...

When i crossover or dribble sometimes my palm touches the ball? i was taught to never let the ball touch your palm and to use your fingerpads is this normal?

Archived User Coach
my WEB VIDEOS
View All

JOIN SPORTPLAN FOR FREE

  • search our library of 650+ basketball drills
  • create your own professional coaching plans
  • or access our tried and tested plans

What our users have been saying...

Coaches from around the world look to Sportplan for coaching confidence.

As someone who is new to coaching this site was just what I needed, drills that I can study on the pc and then take with confidence to my training sessions.

Phil Harvey United Kingdom

I can't get enough of Sportplan. It's given me back the enthusiasm I was starting to lose. My girls are keener than ever now to play their next game.

Cornel America

Great tool for bringing focus to practices. Began using it last year and my basketball team improved dramatically, winning the Conference Championship.

Eric Mello Coach, USA

Wow what a great website, I have found sportplan an important tool for me when planning my netball sessions with my netball team. There are alot of very helpful tips/ideas/skills that I can learn and teach to my team. Thank you sportplan I hope to continue to use your helpful tips and to learn more about improving my teams netball skills. Thanks again....keep it up....

Monique New Zealand

I have been using Sportplan now for 3 years and can honestly say that I have never repeated the same session twice. My girls are always focused and are improving every year. Thanks Sportplan.

Debbie Cross Australia

What a fantastic tool. The Chalkboard and session tools make an unbelievable difference in making training plans in both time and organization. I will be instructing all of my assistant coaches that this tool must be used for all sessions during the season, so that we may build a club coaching resource library.

Wes Campbell Rugby Coach Canada

I can't get enough of the Sportplan, It has given me back the enthusiasm i was starting to lose. My girls are so keen and are ready at 14 to take the next up in their game. Sportplan will help no end.

Cornel Basketball Coach, South Africa

SIGN UP NOW FOR FREE

  • search our library of 650+ basketball drills
  • create professional basketball coaching plans
  • or access our tried and tested basketball plans

Sportplan App

Give it a try - it's better in the app

YOUR SESSION IS STARTING SOON... Join the growing community of basketball coaches plus 650+ drills and pro tools to make coaching easy.
LET'S DO IT