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Refund money

Refund money

Dear sportplan, When there was a sale on your platform I bought the membership for 1 $. It was on the 6th of novemver 2021 I wanted to try it and then to take a decision whether to subscribe again or not I didn’t add my banking card into accout by myself But today (11.12.2021) I saw that the payment has been done automatically That means that the card some how was added into my account after my first payment without actions from my side So cound you, please, refund me these money ($29.99) and cancel my subscribtion

Olivia KendalCoach, Russia
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi Olivia,

Thank you for your question. We have just sent you an email regarding your cancellation. If you have not received this or you have any further issues or questions, please contact us at info@sportplan.com.

Thanks,

The Sportplan Team

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