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Falsely Charged

hello, My credit card was charged $25 for a pro plan field hockey account. I did not restart my membership. Would it be possible to be reimbursed $25 plus the 75 cents for the foreign transaction fee? I have used your site for many years and have nevery had something like this happen so I appreciate your ...link in profile...

Lynn MittlerCoach, United States of America

2 answers

ANSWERS

Sportplan TeamAdministrator, United Kingdom

Hi Lynn,

Thanks for your question. We can see that you have an active 6 Month Pro Hockey subscription that renewed on 03/02/2022. If you would like to cancel your subscription, please login to your account on desktop and head to your profile -> Settings -> Memberships -> Edit and select your membership. You will need to follow a few steps to confirm the cancellation. Please contact us at info@sportplan.com if you have any further questions.

Thanks,

The Sportplan Team

Ellie Griffith-ErystheeCoach, England

Hi, I wanted to cancel my subscription after my 5 week Â£1 trial but I didnât get an email reminder. Is there anyway to cancel my subscription and get a refund. I donât need access for the next 3 months as the season is finished