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i phone app, not recognising my subscription

i phone app, not recognising my subscription

hi there, I have renewed my subscription on my PC, but my iPhone app is not recognising it. Can you help please

gerry8941 Coach, Ireland
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi Gerry,

Sorry to hear you're having difficulty accessing your subscription via the app. Could you please try to ensure you're logging in using the same username.

If you continue to have problems please email us at info@sportplan.com and we can help you resolve this.

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