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App and website do not sync

App and website do not sync

I've added several drills on the website but they don't sync to my account on my app. How do I resolve this issue

Adam RastallCoach, England
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi Adam,

Thanks for bringing this to our attention. Favourites isn`t refreshing on the app. We`ll sort this out as quick as possible.

In the mean time, if you are anxious for your favourites to update on your app, please complete the following steps:

  1. Delete local storage through the settings button in the app
  2. Log out
  3. Hard close the app on your phone/tablet
  4. Log back in on the app

The should force refresh the app, with your favourites updating.

Apologies for the inconvenience,

The Sportplan Team

Adam RastallCoach, England

Great, that`s worked

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