Contact Help center
HOME Support Answers Support COACHING Q&A

unauthorised debits

unauthorised debits

i am shocked to see money being taken out of my account for so long, since 2013, when I had not given any authorisation to have this on a repeat subscription. I cannot find a way to cancel my subscription on this app. Please stop taking money immediately. I find this highly irregular and you have never informed me by email by usage. I had to discover this by looking back at my bank account. I am disgusted. I repeat, please cancel my subscription immediately.

Gail KempCoach, England
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Dear Gail,

Thank you for your question. We have just sent you an email regarding this issue. Please contact us at info@sportplan.com if you haven`t received this yet.

The Sportplan Team

Login or Join Now for FREE to post your answer

JOIN SPORTPLAN FOR FREE

  • search our library of support drills
  • create your own professional coaching plans
  • or access our tried and tested plans
LATEST FROM THE BLOG
Sportplan's 2026 FIFA World Cup Preview

Sportplan's 2026 FIFA World Cup Preview

The 2026 World Cup is nearly upon us. Here is Sportplan's preview for the tournament on who we think is going to do well and which teams to look out for.

June 1st, 2026
|
Cam Hughes
Introducing Coaching Trends: Expert Insights Across 9 Sports

Introducing Coaching Trends: Expert Insights Across 9 Sports

Discover our new Coaching Trends section - in-depth articles covering the latest tactics, techniques and innovations across Football, Hockey, Cricket, Rugby, Netball, Basketball, Tennis, Handball and Volleyball.

March 9th, 2026
|
Sportplan
Banish Your Coaching Nightmares with Sportplan

Banish Your Coaching Nightmares with Sportplan

Save yourself a scare this Halloween and ensure your session runs smoothly. No chaos, no fright, just structure.

October 30th, 2025
|
Cam Hughes
VISIT THE BLOG TO READ MORE

View more questions

TRANSFORM YOUR TEAM'S SEASON WITH PROFESSIONALLY PLANNED SESSIONS

Use our expert plans or build your own using our library of over 700+ drills, and easy-to-use tools.

JOIN NOW

VIEW MORE QUESTIONS

See the whole archive of questions.

QUESTIONS ARCHIVE

SIGN UP NOW FOR FREE

  • search our library of  support drills
  • create professional support coaching plans
  • or access our tried and tested support plans

Sportplan App

Give it a try - it's better in the app

SPORTPLAN USES COOKIES

Sportspeople like cookies too! By continuing to browse, you are agreeing to our use of cookies. More info

Privacy Policy
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands.


Cookies
Some of our web pages utilise "cookies". A "cookie" is a small text file that may be used, forexample, to collect information about web site activity. Some cookies and other technologies may serve to recallPersonal Information previously indicated by a web user. Most browsers allow you to control cookies, includingwhether or not to accept them and how to remove them.

Some cookies are necessary for the operation of our website, if you choose to block them some aspects of the site may not work for you. Non necessary cookies are only set when you have given your explicit consent to their use. Such cookies included those set by our statistics package Google Analytics.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

More info
Support POPULAR SEARCH TERMS
YOUR SESSION IS STARTING SOON... Join the growing community of support coaches plus drills and pro tools to make coaching easy.
LET'S DO IT