Contact Help center
HOME Support Answers Support COACHING Q&A

drills still locked after payment

drills still locked after payment

purchased membership on my computer, drills are unlocked there. But in the app drills are still locked, even though I can see my membership in the "manage membership" section

M HuyskesCoach, Netherlands
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi,

Sorry to hear you're having difficulty accessing drills via the app.

Could you please ensure you're logged in on the app under the same username as your computer. Sometimes the app tries to log you in using your Apple Id or Facebook.

If you need further help please email info@sportplan.com

Sportplan Support

Login or Join Now for FREE to post your answer

JOIN SPORTPLAN FOR FREE

  • search our library of support drills
  • create your own professional coaching plans
  • or access our tried and tested plans
LATEST FROM THE BLOG
Sportplan's 2026 FIFA World Cup Preview

Sportplan's 2026 FIFA World Cup Preview

The 2026 World Cup is nearly upon us. Here is Sportplan's preview for the tournament on who we think is going to do well and which teams to look out for.

June 1st, 2026
|
Cam Hughes
Introducing Coaching Trends: Expert Insights Across 9 Sports

Introducing Coaching Trends: Expert Insights Across 9 Sports

Discover our new Coaching Trends section - in-depth articles covering the latest tactics, techniques and innovations across Football, Hockey, Cricket, Rugby, Netball, Basketball, Tennis, Handball and Volleyball.

March 9th, 2026
|
Sportplan
Banish Your Coaching Nightmares with Sportplan

Banish Your Coaching Nightmares with Sportplan

Save yourself a scare this Halloween and ensure your session runs smoothly. No chaos, no fright, just structure.

October 30th, 2025
|
Cam Hughes
VISIT THE BLOG TO READ MORE

View more questions

TRANSFORM YOUR TEAM'S SEASON WITH PROFESSIONALLY PLANNED SESSIONS

Use our expert plans or build your own using our library of over 700+ drills, and easy-to-use tools.

JOIN NOW

VIEW MORE QUESTIONS

See the whole archive of questions.

QUESTIONS ARCHIVE

SIGN UP NOW FOR FREE

  • search our library of  support drills
  • create professional support coaching plans
  • or access our tried and tested support plans

Sportplan App

Give it a try - it's better in the app

SPORTPLAN USES COOKIES

Sportspeople like cookies too! By continuing to browse, you are agreeing to our use of cookies. More info

Privacy Policy
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands.


Cookies
Some of our web pages utilise "cookies". A "cookie" is a small text file that may be used, forexample, to collect information about web site activity. Some cookies and other technologies may serve to recallPersonal Information previously indicated by a web user. Most browsers allow you to control cookies, includingwhether or not to accept them and how to remove them.

Some cookies are necessary for the operation of our website, if you choose to block them some aspects of the site may not work for you. Non necessary cookies are only set when you have given your explicit consent to their use. Such cookies included those set by our statistics package Google Analytics.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

More info
Support POPULAR SEARCH TERMS
YOUR SESSION IS STARTING SOON... Join the growing community of support coaches plus drills and pro tools to make coaching easy.
LET'S DO IT