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Soft Decline when looking to subscribe for 6 months

Soft Decline when looking to subscribe for 6 months

I am trying to renew my membership. I have a 50% off offer and i would like to purchse £22.50 for 6 months subsription, but when i look to pay it says 'Soft Decline'.Not sure why this is happening. It is a new card that i am paying with as i lost my old one.

Sukh Sihota, England
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi Sukh - sorry to hear this. Could you please email info@sportplan.com with the sport you're looking to subscribe to, we will then be able to assist you with the subscription process.

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