Contact Help center
HOME Support Answers Support COACHING Q&A

Payment query

Payment query

Hi,I have just cancelled my subscription with confirmation pasted below;Pro Netball Unlimited Access to Sportplan Netball Drills Library and Coaching Tools, Access will expire: 12 Feb 2022 $25.00 I have had two payments taken totalling $32.42 (plus $0.97) on Feb. 14, 2021 and $34.14 ( plus $1.02) on Aug. 14 2021 plus the international transaction fees in brackets. Can you please advise why I have incurred these charges. Can you please organise a refund for both. Kind regards, Deb Griffin

Deb GriffinCoach, Australia
ANSWERS
Sportplan TeamAdministrator, United Kingdom

Dear Deb,

Thank you for your question. We can confirm that you have successfully cancelled your Sportplan subscription. Your purchased subscription was in USD and we assume that the amount that you see is the AUD conversion. Please contact us at info@sportplan.com if you have any further questions.

The Sportplan Team

Login or Join Now for FREE to post your answer

JOIN SPORTPLAN FOR FREE

  • search our library of support drills
  • create your own professional coaching plans
  • or access our tried and tested plans
LATEST FROM THE BLOG
Sportplan Spotlight: Vary Your Sessions

Sportplan Spotlight: Vary Your Sessions

"It is not only useful for staff who are experienced but a valuable tool for those subject staff who have to take teams."

January 25th, 2023
|
Archie Dunnill
Sportplan Spotlight: Save Time Planning

Sportplan Spotlight: Save Time Planning

The variety of sessions across sports - sometimes we steal session ideas from one sport and use them with another.

January 17th, 2023
|
Archie Dunnill
World Cup 2022 Quarter Final Preview

World Cup 2022 Quarter Final Preview

As we enter the business end of the competition, we take a look at the remaining eight teams and the key talking points surrounding each side.

December 7th, 2022
|
Jack Grundy
VISIT THE BLOG TO READ MORE

View more questions

TRANSFORM YOUR TEAM'S SEASON WITH PROFESSIONALLY PLANNED SESSIONS

Use our expert plans or build your own using our library of over 700+ drills, and easy-to-use tools.

JOIN NOW

VIEW MORE QUESTIONS

See the whole archive of questions.

QUESTIONS ARCHIVE

SIGN UP NOW FOR FREE

  • search our library of  support drills
  • create professional support coaching plans
  • or access our tried and tested support plans

Sportplan App

Give it a try - it's better in the app

SPORTPLAN USES COOKIES

Sportspeople like cookies too! By continuing to browse, you are agreeing to our use of cookies. More info

Privacy Policy
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands.


Cookies
Some of our web pages utilise "cookies". A "cookie" is a small text file that may be used, forexample, to collect information about web site activity. Some cookies and other technologies may serve to recallPersonal Information previously indicated by a web user. Most browsers allow you to control cookies, includingwhether or not to accept them and how to remove them.

Some cookies are necessary for the operation of our website, if you choose to block them some aspects of the site may not work for you. Non necessary cookies are only set when you have given your explicit consent to their use. Such cookies included those set by our statistics package Google Analytics.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

More info
Support POPULAR SEARCH TERMS
YOUR SESSION IS STARTING SOON... Join the growing community of support coaches plus drills and pro tools to make coaching easy.
LET'S DO IT