iPad app will not come off update window can't get in?

iPad app will not come off update window can't get in?

I pad won't come off hockey up date window

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ANSWERS
Sportplan TeamAdministrator, United Kingdom

Hi Ian,

Sorry to hear the iPad app is not working for you. The app was recently updated so can you double check you've got the latest version installed?

If you have got this version installed, and you're still getting stuck, please can you give these two fixes a try:

1. If you get stuck behind the loading screen for longer than 3 seconds click the "close x" button in the top right hand corner.

Sportplan iPad app - click close

2. If the app is still unresponsive can you try closing the app completely and then reopening it. To do this:

i. Double click the home button,
ii. Swipe left or right until you have located the Sportplan app,
iii. Swipe the app's preview up to close it

Sportplan iPad app - click closeHope this helps, if the app is still not working for you please write back with more information, or get in touch using the feedback button (in the bottom right hand corner of the app).

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